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Post by sniperdeath69 on Jun 26, 2010 5:44:58 GMT 8
hi pls can anyone tell me where can i buy spare parts for missing/broken gundam parts? or how to order them? thnx in advance!!! im missing a chest part of my 1 100 MG unicorn gundam HD color version :C
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Post by Gane on Jul 7, 2010 12:21:54 GMT 8
hi pls can anyone tell me where can i buy spare parts for missing/broken gundam parts? or how to order them? thnx in advance!!! im missing a chest part of my 1 100 MG unicorn gundam HD color version :C Sorry but unless you're in Japan, chances are you won't be able to buy the extra parts as listed in the "coupon" area of all Gundam manuals (below the parts list)... As in most cases, these are exclusive to the country where the product is produced. Best chances of getting your missing part is asking for somebody in Japan to buy them for you... good luck... |
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Post by xentar on Aug 6, 2010 12:09:14 GMT 8
sorry been out for a long time due to work...  anyways, there's still hope for you bro.. i did used this a couple of times already but the only downside is that you need to order the whole runner where your missing part/s resides. here's the link from HLJ.com (item no. 5) if you're up for it..  www.hlj.com/helpcenter/products.html |
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Post by cescpistol on Sept 12, 2010 21:39:52 GMT 8
You can e-mail <bandaiactionkit@bandai.co.jp> to request for broken parts. They take forever to reply so be sure to send several e-mails.
Here's their return policy:
"1. We accept free replacement for any defection or missing parts if it occurred in our production line or during the transportation. We need to see a picture of broken parts or a sprew that has missing parts in the unwrapped plastic bags when you ask for a replacement."
"2. We also accept a replacement for broken parts or missing parts which occurred under customer's responsibility. This replacement will be done free of charge but it will be only one time deal."
So if you're only missing a single piece, you should've no problem getting a replacement. Processing takes 2-3 months, though. But they ship via EMS, so no need to worry about it getting lost. I hope this helps!
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Post by lonewolf on Sept 20, 2010 8:42:49 GMT 8
Tried this.. Got a reply from bandai that they no longer offer this service  |
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Post by xentar on Sept 20, 2010 17:16:20 GMT 8
Tried this.. Got a reply from bandai that they no longer offer this service i think hlj is still offering parts orders.. Only downside is you need to order by runners. |
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Post by Lady Commander on Feb 20, 2011 6:10:03 GMT 8
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keeping the site active as a place to dump info for easier backtracking.